Warning: This document is for an old version of Rasa. The latest version is 1.4.0.

Lock Stores

Rasa uses a ticket lock mechanism to ensure that incoming messages for a given conversation ID are processed in the right order, and locks conversations while messages are actively processed. This means multiple Rasa servers can be run in parallel as replicated services, and clients do not necessarily need to address the same node when sending messages for a given conversation ID.

InMemoryLockStore (default)


InMemoryLockStore is the default lock store. It maintains conversation locks within a single process.


This lock store should not be used when multiple Rasa servers are run parallel.


To use the InMemoryTrackerStore no configuration is needed.



RedisLockStore maintains conversation locks using Redis as a persistence layer. This is the recommended lock store for running a replicated set of Rasa servers.


To set up Rasa with Redis the following steps are required:

  1. Start your Redis instance

  2. Add required configuration to your endpoints.yml

        type: "redis"
        url: <url of the redis instance, e.g. localhost>
        port: <port of your redis instance, usually 6379>
        password: <password used for authentication>
        db: <number of your database within redis, e.g. 0>

3. To start the Rasa Core server using your Redis backend, add the --endpoints flag, e.g.:

rasa run -m models --endpoints endpoints.yml
  • url (default: localhost): The url of your redis instance
  • port (default: 6379): The port which redis is running on
  • db (default: 0): The number of your redis database
  • password (default: None): Password used for authentication (None equals no authentication)