> ## Documentation Index
> Fetch the complete documentation index at: https://rasa.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Cisco Webex Teams

> Build a Rasa Chat Bot on Cisco Webex

You first have to create a cisco webex app to get credentials.
Once you have them you can add these to your `credentials.yml`.

## Getting Credentials

**How to get the Cisco Webex Teams credentials:**

You need to set up a bot. Check out the [Cisco Webex for Developers
documentation](https://developer.webex.com/docs/bots) for information
about how to create your bot.

After you have created the bot through Cisco Webex Teams, you need to create a
room in Cisco Webex Teams. Then add the bot in the room the same way you would
add a person in the room.

You need to note down the room ID for the room you created. This room ID will
be used in `room` variable in the `credentials.yml` file.

Please follow this link below to find the room ID
`https://developer.webex.com/endpoint-rooms-get.html`

In the OAuth & Permissions section, add the URL of the Rasa endpoint
that Webex should forward the messages to. The endpoint for receiving Cisco Webex Teams messages
is `http://<host>:<port>/webhooks/webexteams/webhook`, replacing
the host and port with the appropriate values from your running Rasa server.

## Running on Cisco Webex Teams

Add the Webex Teams credentials to your `credentials.yml`:

```yaml theme={null}
webexteams:
  access_token: "YOUR-BOT-ACCESS-TOKEN"
  room: "YOUR-CISCOWEBEXTEAMS-ROOM-ID"
```

Restart your Rasa server
to make the new channel endpoint available for Cisco Webex Teams to send messages to.

<Note>
  If you do not set the `room` keyword
  argument, messages will by delivered back to
  the user who sent them.
</Note>


## Related topics

- [Connecting to Messaging and Voice Channels](/docs/reference/channels/messaging-and-voice-channels.md)
- [Python Versions and Dependencies](/docs/reference/python-versions-and-dependencies.md)
- [Building a Conversational AI Team](/docs/learn/best-practices/conversational-ai-teams.md)
- [Rasa Pro Change Log](/docs/reference/changelogs/rasa-pro-changelog.md)
- [Introduction to the Rasa Platform](/docs/learn/platform-introduction.md)