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A Covid-19 information assistant built on an open, multi-lingual data set

Meet the Assistant

Chatbots and virtual assistants have played a vital role in broadcasting information during the global Covid-19 pandemic. To increase the coverage and reliability of these solutions, TransPerfect DataForce released a free and open [data set](https://www.transperfect.com/dataforce/covid-19-chatbot) to help chatbot developers build AI assistants that can provide Covid-19 information in multiple languages. TransPerfect created a demo chatbot based on this data set, which answers questions about the origin of the coronavirus, symptoms, statistics and spread, treatments, myths/hoaxes, and more. The chatbot can not only converse in multiple languages; it can recognize the user's language based on their input and switch languages accordingly. In addition to answering FAQs, the demo chatbot can also provide real-time reports on case statistics, pulled from third-party sites.

Additional Resources

Languages Supported

English, Spanish, Chinese, Arabic

Channels

Web Chat

Industry

Language Services and Technology

Use Case

Public Health

[TransPerfect](http://www.transperfect.com/) is the world's largest provider of [language](http://www.transperfect.com/services/_services.html) and [technology solutions](http://www.transperfect.com/about/technology_globalization.html) for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's [GlobalLink®](https://www.transperfect.com/globallink/)Product Suite to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully [ISO 9001](http://www.transperfect.com/about/quality_iso.html) and [ISO 17100](http://www.transperfect.com/about/quality_iso.html) certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit [www.transperfect.com](http://www.transperfect.com/).