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A Covid-19 information assistant built on an open, multi-lingual data set

Meet the Assistant

Chatbots and virtual assistants have played a vital role in broadcasting information during the global Covid-19 pandemic. To increase the coverage and reliability of these solutions, TransPerfect DataForce released a free and open data set to help chatbot developers build AI assistants that can provide Covid-19 information in multiple languages.

TransPerfect created a demo chatbot based on this data set, which answers questions about the origin of the coronavirus, symptoms, statistics and spread, treatments, myths/hoaxes, and more. The chatbot can not only converse in multiple languages; it can recognize the user's language based on their input and switch languages accordingly.

In addition to answering FAQs, the demo chatbot can also provide real-time reports on case statistics, pulled from third-party sites.

Additional Resources

Languages Supported

English, Spanish, Chinese, Arabic

Channels

Web Chat

Industry

Language Services and Technology

Use Case

Public Health

TransPerfect is the world's largest provider of language and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink®Product Suite to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit www.transperfect.com.