The McAi voice assistant allows customers to place orders using spoken voice commands—just like going through the drive-thru. Vocinity's Cognitive Conversational Agents like McAi allow human agents to focus on higher level tasks while providing unlimited scalability for enterprises.
Cognitive Conversational Agents can handle customer service requests on chat and voice channels, with AI assistants that continually improve through iterative learning.
Mobile App, Web App
Founded in 2018, Vocinity helps enterprises scale outreach and customer service operations with AI-powered Cognitive Conversational Agents.