Your customers are individuals with their own schedule. Allow them to manage their insurances any time they want with a 24/7 conversational assistant.
Conversations between humans are rarely one question and one answer. Rasa's advanced dialogue management is based on Machine Learning and allows for smarter conversations.
Rasa seamlessly integrates with your existing systems and applications so that your customers can achieve things faster.
Deploy Rasa on-prem or on your private cloud and keep your customer's data secure.
A San Francisco-based healthcare startup allows its users to answer health questions via natural language. The conversation happens within their own app, which has been downloaded thousands of times.
Being in the healthcare space, HIPAA compliance is very important. For this reason, the startup would have had to build their own natural language understanding AI. However, developing this from scratch takes months and requires specific AI and Machine Learning talent.
The startup decided to build their conversational natural language understanding on the Rasa Stack, which is actively used by thousands of developers worldwide. Extending this with the Rasa Platform for faster NLU training, the startup was able to set up in a few days what would have taken months. Adding more training data from real users makes the system more robust over time and increases the quality.
Extension to a wider audience and the implementation of more skills to support even more requests.