You first have to create a Slack app to get credentials.
Once you have them you can add these to your
How to get the Slack credentials: You need to set up a Slack app.
To create the app go to Your Apps and click on Create New App.
Activate the following features:
Interactivity & Shortcuts > Interactivity (if your bot uses any interactive components , e.g. buttons)
Add your Rasa request URL
http://<host>:<port>/webhooks/slack/webhook, replacing the host and port with the appropriate values from your running Rasa X or Rasa Open Source server.
Event subscriptions > Subscribe to bot events:
App Home > Always Show My Bot as Online
Bot User OAuth Access Tokenfrom the OAuth & Permissions page. Click
Install App to Workspaceand allow access to your workspace. You will need to provide this value in your credentials later in these instructions. It should start with
In the “OAuth & Permissions > Redirect URLs” enter the endpoint for receiving Slack messages. This is the same URL you entered above for Interactivity & Shortcuts -
credentials.ymlwith the new Slack credentials as described in the Running on Slack section, and restart your server. This will allow your server to confirm that the endpoint is ready to receive events. Once you've restarted the server, go to the “Event Subscriptions” section, turn on the “Enable Events” and add the endpoint as the Request URL.
For more detailed steps, visit the Slack API docs.
Running on Slack
Add the Slack credentials to your
slack_channelcan be a channel or an individual person that the bot should listen to for communications, in addition to the default behavior of listening for direct messages and app mentions, i.e. “@app_name”. To get the channel id, right click on the channel choose Copy Link and the id will be the last component in the URL.
Use the entry for
Bot User OAuth Access Tokenin the “OAuth & Permissions” tab as your
slack_token. It should start with
Optional: You can add a
proxythrough which to route outgoing traffic to the Slack API. Only HTTP proxies are currently supported.
Restart your Rasa X or Rasa Open Source server to make the new channel endpoint available for Slack to send messages to.