Build contextual assistants that really help customers

Rasa is the standard infrastructure layer for developers to build, improve, and deploy better AI assistants. Powered by open source.

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Automate text-and voice-based conversations end-to-end, integrate with your APIs, and connect to any channel.

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Automating 30% of customer service requests

N26, the leading mobile bank in Europe uses their in-app AI assistant Neon to offer a faster service to their users. Learn more about how they use Rasa to automate their customer support delivering the best experience.

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It’s about time we get rid of intents

by Alan Nichol on Dec 5, 2019

In early 2016 I wrote that we don’t know how to build conversational software yet . I’m writing a couple of posts to follow up on that one, taking one slice at a time discussing progress and open problems. At Rasa we talk about 5 levels of conversational AI /conversational-ai-your-guide-to-five-levels-of-ai-assistants-in-enterprise/. An early version of this idea appeared in that first blog post

NLP vs. NLU: What's the Difference and Why Does it Matter?

by Rasa on Dec 2, 2019

The terms NLP and NLU are often used interchangeably, but they have slightly different meanings. Learn the difference between natural language processing and natural language understanding and why they're important for successful conversational applications.

You May Not Need to Fine-tune: ConveRT Featurizer Makes Sentence Representations More Efficient

by Daksh Varshneya on Nov 26, 2019

Introducing a new featurizer based on a recently proposed sentence encoding model, ConveRT. We explain how you can use it in Rasa to get very strong performance with a model that trains in minutes on a CPU.

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Build contextual assistants that really help customers

Developers at leading companies use Rasa

Check out what other developers have built with Rasa

Neon: answering questions and solving problems for bank customers

Golfbot: answering questions about golf rules and regulations

Unique.ai connects candidates to jobs and surfaces top talent for recruiters

The Medicare Locator is a Rasa demo assistant that locates healthcare providers