Superior Customer Care
Level up from the yes/no decision trees and menus in traditional IVR solutions. Train your Rasa AI Assistant to handle queries in natural language over the phone.
- No more wait times - AI powered IVR Assistants give immediate service 24 hours a day
- Reduce cost per contact by directing routine queries to your AI Assistants so agents can focus on the more complex problems
- Enhance Agent productivity by passing on conversation context to live agents in the case of a handoff