The Rasa Blog
Welcome to the new home of the Rasa Blog!
April 24th, 2025
The Humans Behind the AI: Amal Jayaraj
Rasa
Amal is a Staff Quality and Automation Engineer at Rasa, where he helps shape Rasa Studio, the no-code UI for building powerful conversational AI.
April 22nd, 2025
Rasa Announces Twilio Media Streams Connector for Seamless Voice AI Integration
Kara Hartnett
Rasa introduces a new Twilio Media Streams connector, expanding the options for enterprises to integrate their AI assistants into voice channels.
April 16th, 2025
Rasa Introduces Genesys Cloud Connector for AI-Powered Contact Centers
Kara Hartnett
Rasa’s new Genesys Cloud connector lets enterprises deploy AI voice assistants quickly, without custom development, while keeping full control of conversations.
April 16th, 2025
Rasa's 2025 Agent Building Challenge: Announcing Winners
Marina Ashurkina
Discover the winning projects built with Rasa CALM during the Agent Building Challenge. Check out the code and live demo.
April 14th, 2025
7 of the Best Enterprise AI Agent Solutions for Modern Companies
Kara Hartnett
Explore how 7 top enterprise AI agent solutions enhance automation, improve efficiency, and streamline complex business workflows for maximum ROI.
April 11th, 2025
How to Build and Deploy Conversational AI
Kara Hartnett
Discover the essential steps to deploy conversational AI solutions tailored to your enterprise needs and improve user satisfaction.
April 10th, 2025
Spring '25: Rasa’s Latest Product Release Unlocks Real-Time Voice, Visibility, and Global Reach
Jane Lyu
Explore Rasa’s Spring Release with updates for faster voice, real-time debugging, multilingual support, and easier content management to help you scale AI assistants more efficiently.
April 7th, 2025
What Is Conversational AI in Telecom?
Kara Hartnett
Explore why telecom companies are adopting conversational AI to boost customer satisfaction and operational efficiency.
April 4th, 2025
How Does Call Center Automation Work?
Kara Hartnett
Explore the tools for call center automation that simplify operations and provide better customer experiences. Plus, find out how you can implement it.
April 2nd, 2025
Handling FAQs with Rasa and Faiss: How to implement RAG
Marina Ashurkina
A hands-on tutorial to set up an AI assistant using Rasa and Faiss vector search library to handle frequently asked questions from your knowledge base.
April 1st, 2025
New Rasa CALM Starter Pack: Telecom
Amina Derouiche
The Rasa Telecom Chatbot Starter Pack gives teams a ready-to-use solution to deploy AI assistants that reduce costs, resolve issues quicker, and keep customers happy.
April 1st, 2025
5 AI Voice Chatbot Solutions to Know
Kara Hartnett
Find out about 5 of the best AI voice chatbot options available. Plus, learn how AI voice chatbots work and how they enhance customer service and engagement.
March 27th, 2025
Top 8 Enterprise Chatbot Solutions to Consider
Kara Hartnett
Discover the top 8 enterprise chatbot solutions that can help businesses automate interactions and improve customer engagement.
March 24th, 2025
The Humans Behind the AI: Alena Kirdina
Rasa
From discovering GPT-3 to shaping Rasa Studio Alena, Senior Product Desiginer, shares insights on her work at Rasa to make AI more accessible, the power of great UX, and why octopuses might just be the ultimate innovators.
March 20th, 2025
Why Call Centers Need Natural Conversational AI
Kara Hartnett
Explore why call centers are integrating natural conversational AI to streamline processes and elevate customer experiences.