The Rasa Blog
Welcome to the new home of the Rasa Blog!
October 1st, 2024
Reliable Agentic Bots with Llama 8B
Alan Nichol
Hugo Bowne-Anderson
Daksh Varshneya
Discover how reliable agentic bots with Llama 8B offer faster, cost-efficient, and scalable solutions for conversational AI. Learn how fine-tuned smaller models outperform larger alternatives like GPT-4 in real-time applications.
September 24th, 2024
Behind the Release Notes: Fall 2024 Release
Lauren Goerz
Take a deeper look into the newest capabilities and enhancements available with the Rasa Platform in Fall 2024.
September 19th, 2024
Recipe for Comparing Chatbot Implementations: A Guide to Objective and Ecologically Valid Evaluation
Alan Nichol
Hugo Bowne-Anderson
Daksh Varshneya
Learn how to use clear and consistent evaluation metrics to measure the success of a conversational AI tool, particularly in areas like scalability, latency, and solution rate.
September 6th, 2024
How to Use Generative AI for Enterprise Customer Service
Kara Hartnett
Find out what generative AI offers for enterprise customer service practices. Understand its impact on innovation and efficiency.
September 4th, 2024
Enterprise-Ready AI to Boost Customer Engagement
Dr. Marlene Wolfgruber
As enterprises increasingly explore the potential of LLMs for business conversational applications, one challenge remains: how can AI-powered assistants deliver real value while maintaining reliability and keeping costs down?
August 12th, 2024
Rasa Developer Edition: Revolutionizing LLM-powered Chatbots
Dr. Marlene Wolfgruber
Explore how Rasa's CALM transforms LLM into practical chatbot applications. Discover a new era of conversational AI with our Developer Edition.
August 8th, 2024
Cutting AI Assistant Costs by Up to 77.8%: The Power of Enhancing LLMs with Business Logic
Hugo Bowne-Anderson
Alan Nichol
Daksh Varshneya
Many are struggling to choose the right AI assistant approach. We compared CALM vs LangChain / LangGraph on key metrics: cost, latency, reliability, and consistency.
July 25th, 2024
Behind the Release Notes: Summer 2024 Release
Lauren Goerz
The Rasa Summer Release 2024 introduces significant enhancements in dialogue management and efficiencies in working with language models, reducing cost and latency.
June 27th, 2024
Harnessing the Power of LLMs in Conversational AI: Lessons from Rasa's Journey
Rasa
Discover the evolution of conversational AI with Rasa’s Alan Nichol, focusing on LLMs, CALM approach, and in-context learning from the Vanishing Gradients podcast.
June 20th, 2024
How Banks Can Transform Customer Service with Conversational AI
Kara Hartnett
Explore how conversational AI transforms banking with enhanced service, efficiency, and compliance. Learn about Rasa's role in this revolution.
June 11th, 2024
The Humans Behind the AI: Tanja Bunk
Rasa
Today we’re talking with Tanja, Staff Machine Learning (ML) Engineer and Tech Lead at Rasa. We’ll discover Tanja’s story and explore the day-to-day projects and technologies they’re passionate about.
June 5th, 2024
Leveraging Conversational AI in Grocery Retail
Kara Hartnett
Explore how Rasa's conversational AI transforms grocery retail by enhancing customer interactions and operational efficiency.
May 22nd, 2024
The Humans Behind the AI: Daksh Varshneya
Rasa
Today we’re talking with Daksh, Senior Product Manager at Rasa. We’ll discover Daksh’s story and explore the day-to-day projects and technologies they’re passionate about.
May 1st, 2024
Lowering Call Center Costs with Advanced Conversational AI
Kara Hartnett
Transform your call center with conversational AI. Learn strategies to cut costs and improve customer service with meaningful interactions from the beginning.
April 24th, 2024
RAG + CALM: From Chatty Deflection to Automation - Webinar Recap
Kara Hartnett
Discover how combining RAG with Rasa's CALM can transform chatbots from simple Q&A to complex, autonomous problem-solvers that enhance user interactions.