The Rasa Blog
Welcome to the new home of the Rasa Blog!
September 6th, 2024
How to Use Generative AI for Enterprise Customer Service
Kara Hartnett
Find out what generative AI offers for enterprise customer service practices. Understand its impact on innovation and efficiency.
September 4th, 2024
Enterprise-Ready AI to Boost Customer Engagement
Dr. Marlene Wolfgruber
As enterprises increasingly explore the potential of LLMs for business conversational applications, one challenge remains: how can AI-powered assistants deliver real value while maintaining reliability and keeping costs down?
August 12th, 2024
Rasa Developer Edition: Revolutionizing LLM-powered Chatbots
Dr. Marlene Wolfgruber
Explore how Rasa's CALM transforms LLM into practical chatbot applications. Discover a new era of conversational AI with our Developer Edition.
August 8th, 2024
Cutting AI Assistant Costs by Up to 77.8%: The Power of Enhancing LLMs with Business Logic
Hugo Bowne-Anderson
Alan Nichol
Daksh Varshneya
Many are struggling to choose the right AI assistant approach. We compared CALM vs LangChain / LangGraph on key metrics: cost, latency, reliability, and consistency.
July 25th, 2024
Behind the Release Notes: Summer 2024 Release
Lauren Goerz
The Rasa Summer Release 2024 introduces significant enhancements in dialogue management and efficiencies in working with language models, reducing cost and latency.
June 27th, 2024
Harnessing the Power of LLMs in Conversational AI: Lessons from Rasa's Journey
Rasa
Discover the evolution of conversational AI with Rasa’s Alan Nichol, focusing on LLMs, CALM approach, and in-context learning from the Vanishing Gradients podcast.
June 20th, 2024
How Banks Can Transform Customer Service with Conversational AI
Kara Hartnett
Explore how conversational AI transforms banking with enhanced service, efficiency, and compliance. Learn about Rasa's role in this revolution.
June 11th, 2024
The Humans Behind the AI: Tanja Bunk
Rasa
Today we’re talking with Tanja, Staff Machine Learning (ML) Engineer and Tech Lead at Rasa. We’ll discover Tanja’s story and explore the day-to-day projects and technologies they’re passionate about.
June 5th, 2024
Leveraging Conversational AI in Grocery Retail
Kara Hartnett
Explore how Rasa's conversational AI transforms grocery retail by enhancing customer interactions and operational efficiency.
May 22nd, 2024
The Humans Behind the AI: Daksh Varshneya
Rasa
Today we’re talking with Daksh, Senior Product Manager at Rasa. We’ll discover Daksh’s story and explore the day-to-day projects and technologies they’re passionate about.
May 1st, 2024
Lowering Call Center Costs with Advanced Conversational AI
Kara Hartnett
Transform your call center with conversational AI. Learn strategies to cut costs and improve customer service with meaningful interactions from the beginning.
April 24th, 2024
RAG + CALM: From Chatty Deflection to Automation - Webinar Recap
Kara Hartnett
Discover how combining RAG with Rasa's CALM can transform chatbots from simple Q&A to complex, autonomous problem-solvers that enhance user interactions.
April 18th, 2024
Behind the Release Notes: Rasa Platform Spring Release 2024
Lauren Goerz
Rasa Pro 3.8 and Rasa Studio 1.1 and 1.2 introduces features that help you scale your Rasa assistants and provide a collaborative workflow to track, analyze, and improve the user journey.
April 18th, 2024
Exploring Rasa's New Video Tutorial Series on CALM
Kara Hartnett
If you're new to conversational AI or have used Rasa in the past, this video series will enhance your skills in building enterprise-grade AI assistants.
April 4th, 2024
Is Your Investment Firm’s Conversational AI SEC-Compliant?
Kara Hartnett
Learn how investment firms can responsibly leverage conversational AI to ensure SEC compliance, enhance customer engagement, and drive innovation.