Customer Stories
We help the world's leading companies create the best AI agents. Here are a few stories from customers who run Rasa in production.
Autodesk
Autodesk Reduces Customer Support Costs Through CALM.
nib Group
Improving Member Experience with Customizable Conversational AI.
Deutsche Telekom Service Desk
Deutsche Telekom Reduces Agent Workloads by 30% with Rasa CALM.
N26
Deflecting 30% of routine customer service contacts. N26 uses Rasa to handle complex back-and-forth conversations.
Groupe IMA
Groupe IMA Cuts Call Volumes and Speeds Response for 30 Million Drivers with Rasa Architecture.
Swisscom
Swisscom Reduces Operational Costs by 50% With Rasa.
Providence
Rasa CALM Helps Providence Health Achieve a 59% goal completion rate per conversation.
Leading Financial Services Company
How a Leading Financial Services Company Transforms Customer Service with AI.
Serbia Government
Simplifying Citizen Access to Government Services with Rasa.
Deutsche Telekom
Deutsche Telekom Achieves 40% Solution Rate in Chat with Rasa.
T-Mobile
Allowing customers to save time and skip the line with a guided, personalized experience.
Helvetia
Helvetia’s natural language chatbot achieved a conversion rate of over 30%.
PicPay
Mobilizing a Nationwide Emergency Response to COVID-19. In the face of a pandemic, PicPay rises to the challenge of distributing aid to families across Brazil, using Rasa.
Raiffeisen
Attracting millennial customers with an automated personal finance assistant. Raiffeisen built an AI assistant to automatically handle millennials’ most common questions.
Lemonade
Leading the Way Towards an Autonomous Organization. Lemonade uses Rasa to automate internal processes with their bot, Cooper.
Tia Health
Incorporating HIPAA-compliant natural language understanding for better women’s health. In just a few days, Tia was able to build, train and deploy their own on-prem, HIPAA-compliant natural language understanding.
Eddy Travels
Simplifying the trip planning experience for millennials, with an AI-powered travel assistant. Eddy Travels tuned their NLU accuracy to 96%, providing an improved chatting experience.
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