Platform Overview

The agent platform that runs anywhere

Rasa runs in your infrastructure. Skills your teams write, orchestration you control, conversations you keep.

Trusted by leading enterprises

SwisscomGroupe IMASmartRecruitersBNP ParibasProvidenceAutodesk

Build well-spoken agents

Order support

"Tracks a package, issues a refund, and hands off the ones that need a real person. Pulls the order history automatically."

Twilio
MCP
Telephone banking

“Verifies identity, freezes a card, and disputes a charge without waiting on a call queue. Escalates only when the fraud score is unclear, with the full case history attached.”

Phone
Chat
IT access

"Resets access, opens a ticket when it can't, and posts the fix back to the thread. Checks the request against role permissions first, approve nothing that shouldn't be."

Slack
Okta
Service Now

Rasa runs the same skill, whether it's typed or spoken.

Turn agent sprawl into one governed system

Rasa connects your tools, teams, and agents into orchestrated experiences.

Three skills owned by different teams: Handle returns by Service, Check refunds by Finance, Suggest alternatives by Sales
Put domain expertise to work

Federate skill ownership across the organization. Each team builds and maintains the skills for its domain.

Three team skills connected into one agent
Reuse skills across agents

Teams build their own skills independently. Other agents reuse them across your org, with governance keeping versions aligned.

Shared governance panel for all teams: reviews approved, role-based permissions, tests passed, activity logs recorded
Govern centrally

Review, permissions, testing, and logs stay centralized, so distributed building does not become distributed risk.

Build, evaluate, iterate, review, repeat

One agent-building workflow, designed for teams of teams.

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Build
Teach your agent how to work

Write a skill in markdown or describe what you need in Studio. Then adjust its tools and shape its personality, voice and tone. Add guardrails as requirements tighten.

A prompt asking Rasa to build a banking agent, above the generated Open fraud case skill
Test
Evaluate your agent automatically.

Ask Rasa to play your hardest customer, or run your most common questions. Simulations and evaluations start in a few clicks. You get a score you can read and a fix you can approve.

Eval batch results for simulated conversations, one passed and one running
Release
Ship improvements to your agent.

The release pipeline runs end-to-end checks. Compare the new version with the current release, then take it live.

Deploy release v1.0 panel with 3 of 3 evaluations passed, over the version history
Improve
Turn production signals into your next build.

Analytics and real conversations reveal patterns in agent performance. Apply recommended changes in the next build.

Two recommendations based on live conversations, with suggested skill changes
Introducing Mantle

Rasa's new orchestrator at the core of your agent factory

Mantle combines agentic conversation with skills, tools, memory, and reliable guardrails.

Mantle docs
Reusable skills

Package skills in the open Agent Skills format. Reuse them across agents and projects.

Progressive control

Add guarantees about agent behavior and language in the places you need it.

Bring your own tools

Connect APIs, MCP servers, and Python scripts to your agents.

Excellent memory

Store customer choices and details the agent learns to build lasting customer context.

Regulated industries

Rasa runs where the rules are strictest

On-premise by default, so your security review covers infrastructure you already run.

Talk to sales
2
2 out of 3 top US banks run agents on Rasa

Chosen for systems under constant security scrutiny.

5
5 national governments run citizen services on Rasa

Helping governments serve the people who rely on them.

8
8 years is the longest continuously running Rasa agent in production

Technology designed to stay in service.

Explore case studies
GDPR

Rasa runs in your region, on systems you operate. Personal data does not leave them.

HIPAA

Rasa deploys inside HIPAA-regulated environments. PHI never leaves your infrastructure.

EU AI Act

Rasa logs every turn as a structured event. The log satisfies the Act's record-keeping and transparency requirements.

Trusted by AI product teams

We've built a scalable, compliant platform with Rasa that supports real patient needs and drives measurable outcomes.

Providence logo
Wayne Foley
Director Software Engineering, Digital Innovation Group, Providence

We developed a real partnership with Rasa based on developing skills rapidly, correcting bugs quickly, and sharing a wish list with the dev team.

Orange logo
Richard Popa
Project Leader and Solutions Manager, Orange

With Rasa, we launched quickly and gave citizens a simpler way to access government services.

eUprava logo
Bogdan Stešević
Head of the Group for Quality of Services and Development of AI, eUprava

See how fast building
in-house can be

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