Conversational AI
For updates regarding how we utilize, improve upon, and explore conversational AI technologies, check out this category for related blog posts!
November 12th, 2024
Top 10 LangChain Alternatives for Your Business
Kara Hartnett
Find the best LangChain alternatives for your business by looking at benefits, features, and more. Choose the AI platform that fits your needs and budget.
October 11th, 2024
How to Choose the Best Enterprise Chatbot Platform
Kara Hartnett
Not all enterprise chatbot platforms are equal. Discover what to look for in an enterprise chatbot platform to make an informed decision for your business.
October 4th, 2024
What Are the Top 8 Kore.ai Alternatives for Conversational AI?
Kara Hartnett
Ready to explore leading Kore.ai alternatives? Evaluate different AI platforms to find the one that best matches your organization's specific needs.
October 1st, 2024
Reliable Agentic Bots with Llama 8B
Alan Nichol
Hugo Bowne-Anderson
Daksh Varshneya
Discover how reliable agentic bots with Llama 8B offer faster, cost-efficient, and scalable solutions for conversational AI. Learn how fine-tuned smaller models outperform larger alternatives like GPT-4 in real-time applications.
September 19th, 2024
Recipe for Comparing Chatbot Implementations: A Guide to Objective and Ecologically Valid Evaluation
Alan Nichol
Hugo Bowne-Anderson
Daksh Varshneya
Learn how to use clear and consistent evaluation metrics to measure the success of a conversational AI tool, particularly in areas like scalability, latency, and solution rate.
September 6th, 2024
How to Use Generative AI for Enterprise Customer Service
Kara Hartnett
Find out what generative AI offers for enterprise customer service practices. Understand its impact on innovation and efficiency.
September 4th, 2024
Enterprise-Ready AI to Boost Customer Engagement
Dr. Marlene Wolfgruber
As enterprises increasingly explore the potential of LLMs for business conversational applications, one challenge remains: how can AI-powered assistants deliver real value while maintaining reliability and keeping costs down?
August 8th, 2024
Cutting AI Assistant Costs by Up to 77.8%: The Power of Enhancing LLMs with Business Logic
Hugo Bowne-Anderson
Alan Nichol
Daksh Varshneya
Many are struggling to choose the right AI assistant approach. We compared CALM vs LangChain / LangGraph on key metrics: cost, latency, reliability, and consistency.
June 27th, 2024
Harnessing the Power of LLMs in Conversational AI: Rasa's Journey
Rasa
Discover the evolution of conversational AI with Rasa’s Alan Nichol, focusing on LLMs, CALM approach, and in-context learning from the Vanishing Gradients podcast.
June 20th, 2024
How Banks Transform Customer Service with Conversational AI
Kara Hartnett
Explore how conversational AI transforms banking with enhanced service, efficiency, and compliance. Learn about Rasa's role in this revolution.
June 5th, 2024
Leveraging Conversational AI in Grocery Retail
Kara Hartnett
Explore how Rasa's conversational AI transforms grocery retail by enhancing customer interactions and operational efficiency.
May 1st, 2024
Lower Call Center Costs with Advanced Conversational AI
Kara Hartnett
Transform your call center with conversational AI. Learn strategies to cut costs and improve customer service with meaningful interactions from the beginning.
April 24th, 2024
RAG + CALM: From Chatty Deflection to Automation - Recap
Kara Hartnett
Discover how combining RAG with Rasa's CALM can transform chatbots from simple Q&A to complex, autonomous problem-solvers that enhance user interactions.
April 18th, 2024
Behind the Release Notes: Rasa Platform Spring Release 2024
Lauren Goerz
Rasa Pro 3.8 and Rasa Studio 1.1 and 1.2 introduces features that help you scale your Rasa assistants and provide a collaborative workflow to track, analyze, and improve the user journey.
April 18th, 2024
Exploring Rasa's New Video Tutorial Series on CALM
Kara Hartnett
If you're new to conversational AI or have used Rasa in the past, this video series will enhance your skills in building enterprise-grade AI assistants.