The Rasa Blog
For updates regarding how we utilize, improve upon, and explore conversational AI technologies, check out this category for related blog posts!
May 12th, 2023
Achieving better business results by tuning your assistant in Rasa X/Enterprise
If you’ve ever built a conversational AI assistant, I’m sure not many would disagree when we say it’s hard. Surprisingly that hard part is often not what you might expect; read about what we've learned from talking with many Rasa customers and users over the years.
April 5th, 2023
Rasa Platform in Action: Understanding Business Impact with Conversational Data Pipeline & Analytics
You’ve created your assistant, you’ve set up intents, launched it to production and your customers are interacting with it. How do you determine whether or not it’s a success?
March 20th, 2023
Designing Conversational AI for the Enterprise: Designing for Context over Content
In the following article we will demonstrate the paradigm shift between designing representations (through early GUIs) and designing bounded contexts (through chatbots) – with a special focus on enterprise conversational AI.
February 24th, 2023
Breaking Free from Intents: A New Dialogue Model
We created a new intentless dialogue model, powered by LLMs, that goes beyond the limitations of intent-based chat and voice-bots. Learn more about it in this post.
January 31st, 2023
From Zero to Hero: How Rasa Helped Transform a Major Financial Institution
How a large financial services brand went from being on the brink of failure to developing a successful AI assistant that its customers (and business stakeholders) love.
January 10th, 2023
It's Not a Bot, It's Your Brand: Conversational AI Evolves to Transform How Brands Interact with People
AI Assistants need to evolve to adapt to each individual customer, delivering instant, unique, and omnichannel experiences. We call this Adaptive Brand Experiences. It is a new paradigm in customer experience and engagement, and changes the game for your brand and your customers with elevated customer satisfaction, improved brand loyalty and high return on investment.
December 15th, 2022
Revisiting the Rasa Learning Center - II
Rasa Learning center highlights on conversatinal AI design.
November 17th, 2022
Conversation-Driven Development: 2022 update
The core premise of CDD is to ***listen to your users and use those insights to improve your AI assistant.***
October 13th, 2022
Rasa Learning Center I - Best of Deployments
Welcome to the first blog of many Rasa Learning center Series focused on how to deploy you Rasa Assistant into the real world!
September 28th, 2022
How to Connect Your AI Assistant with Google Calendar
This blog is a walk through on building a AI Assistant experience and connecting it with google calendar.
September 14th, 2022
Benchmarking Language Models
Is AI all about beating numbers to be at the top of leaderboard? Let's reimagine benchmarks, with Dynamic Benchmarking. It hosts tasks dynamically to collect data against state-of-the-art models in the loop, over multiple rounds.
August 31st, 2022
Designing Conversational AI for the Enterprise: Personalizing the User Experience with Contextual User Profiles
As brands increasingly say goodbye to FAQ and rules-based chatbots in favor of conversational digital assistants capable of engaging with customers in a human-like manner, it’s time to embrace personalization as part of your digital assistant strategy.
March 23rd, 2022
All About Tracker Loading, Checkpoint Resolution, and Story Augmentation
This blog post will walk you through the internals of how Rasa turns the conversation data you provide into the format needed for training and testing policies, as well as the automated data augmentation that is performed.
February 3rd, 2022
Rasa Recognized in 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms
Rasa Recognized as Niche Player by Gartner in their first ever Enterprise Conversational AI Platforms Magic Quadrant Report
February 1st, 2022
Enterprise Success with Conversational AI Webinar Recap
Explore key takeaways from our December 2021 interviews with Rasa customers on their enterprise successes with conversational AI