Conversational AI
For updates regarding how we utilize, improve upon, and explore conversational AI technologies, check out this category for related blog posts!
June 5th, 2024
Leveraging Conversational AI in Grocery Retail
Kara Hartnett
Explore how Rasa's conversational AI transforms grocery retail by enhancing customer interactions and operational efficiency.
May 1st, 2024
Lower Call Center Costs with Advanced Conversational AI
Kara Hartnett
Transform your call center with conversational AI. Learn strategies to cut costs and improve customer service with meaningful interactions from the beginning.
April 24th, 2024
RAG + CALM: From Chatty Deflection to Automation - Recap
Kara Hartnett
Discover how combining RAG with Rasa's CALM can transform chatbots from simple Q&A to complex, autonomous problem-solvers that enhance user interactions.
April 18th, 2024
Behind the Release Notes: Rasa Platform Spring Release 2024
Lauren Goerz
Rasa Pro 3.8 and Rasa Studio 1.1 and 1.2 introduces features that help you scale your Rasa assistants and provide a collaborative workflow to track, analyze, and improve the user journey.
April 18th, 2024
Exploring Rasa's New Video Tutorial Series on CALM
Kara Hartnett
If you're new to conversational AI or have used Rasa in the past, this video series will enhance your skills in building enterprise-grade AI assistants.
February 29th, 2024
Elevate Chatbot Conversations with the Contextual Rephraser
Kara Hartnett
Discover how Rasa's Contextual Response Rephraser elevates chatbot conversations, making them more dynamic, engaging, and natural.
February 22nd, 2024
Webinar Replay: Level 4 Conversational AI: Customer Experiences
Kara Hartnett
Stay ahead in the rapidly changing field of AI communication. Watch the webinar replay today and be part of this transformative experience.
February 9th, 2024
Navigating CALM's Benefits: Insights from Vinoo Ganesh
Dr. Marlene Wolfgruber
Gain technical insights into CALM from Vinoo Ganesh, an experienced software engineer and technology leader.
February 8th, 2024
Why Do Retailers Need Conversational AI?
Kara Hartnett
Explore how conversational AI transforms customer experiences and revolutionizes retail operations with 24/7 support, personalized service, and seamless transactions.
January 3rd, 2024
Unlock Business Value with Conversational AI and LLMs
Soufiane Houri
Explore Rasa’s Chief Product Officer insights on CALM’s unique conversational AI business benefits.
October 31st, 2023
CALM: Rasa's Answer to AI Hallucinations
Kara Hartnett
Explore the world of AI hallucinations and see how Rasa's CALM technology ensures your customer interactions are always clear, on track, and reliable.
October 23rd, 2023
Put Next-Gen AI Assistants in Production Today with CALM
Alan Nichol
At Rasa, we constantly innovate to challenge the status quo of conversational AI. With that goal, we’re proud to introduce a new, LLM-native paradigm for building reliable conversational AI: CALM (Conversational AI with Language Models).
October 16th, 2023
Event Recap: Rasa at the 7th International Chatbot Summit
Kara Hartnett
The Chatbot Summit in London was filled with insights and opportunities. We introduced innovations, had interesting discussions, and made new connections.
July 19th, 2023
LLM Security in the Enterprise
Lauren Goerz
Following our webinar on LLM Security in the enterprise, here is a list of key actions enterprise teams can take now to set themselves up for success if they are considering using Large Language Models to enhance conversational interfaces in production.
May 12th, 2023
Achieve Better Business Results by Tuning Your Rasa Assistant
Kazeem Omisore
If you’ve ever built a conversational AI assistant, I’m sure not many would disagree when we say it’s hard. Surprisingly that hard part is often not what you might expect; read about what we've learned from talking with many Rasa customers and users over the years.