Conversational AI
For updates regarding how we utilize, improve upon, and explore conversational AI technologies, check out this category for related blog posts!
January 3rd, 2024
Unlock Business Value with Conversational AI and LLMs
Soufiane Houri
Explore Rasa’s Chief Product Officer insights on CALM’s unique conversational AI business benefits.
October 31st, 2023
CALM: Rasa's Answer to AI Hallucinations
Kara Hartnett
Explore the world of AI hallucinations and see how Rasa's CALM technology ensures your customer interactions are always clear, on track, and reliable.
October 23rd, 2023
Put Next-Gen AI Assistants in Production Today with CALM
Alan Nichol
At Rasa, we constantly innovate to challenge the status quo of conversational AI. With that goal, we’re proud to introduce a new, LLM-native paradigm for building reliable conversational AI: CALM (Conversational AI with Language Models).
October 16th, 2023
Event Recap: Rasa at the 7th International Chatbot Summit
Kara Hartnett
The Chatbot Summit in London was filled with insights and opportunities. We introduced innovations, had interesting discussions, and made new connections.
July 19th, 2023
LLM Security in the Enterprise
Lauren Goerz
Following our webinar on LLM Security in the enterprise, here is a list of key actions enterprise teams can take now to set themselves up for success if they are considering using Large Language Models to enhance conversational interfaces in production.
May 12th, 2023
Achieve Better Business Results by Tuning Your Rasa Assistant
Kazeem Omisore
If you’ve ever built a conversational AI assistant, I’m sure not many would disagree when we say it’s hard. Surprisingly that hard part is often not what you might expect; read about what we've learned from talking with many Rasa customers and users over the years.
April 5th, 2023
Understanding Business Impact with Conversational Data Pipeline
Alana Williams
Greg Stephens
You’ve created your assistant, you’ve set up intents, launched it to production and your customers are interacting with it. How do you determine whether or not it’s a success?
March 20th, 2023
Designing Conversational AI for the Enterprise: Designing for Context over Content
Andrea Kelemen
In the following article we will demonstrate the paradigm shift between designing representations (through early GUIs) and designing bounded contexts (through chatbots) – with a special focus on enterprise conversational AI.
February 24th, 2023
Breaking Free from Intents: A New Dialogue Model
Alan Nichol
We created a new intentless dialogue model, powered by LLMs, that goes beyond the limitations of intent-based chat and voice-bots. Learn more about it in this post.
January 31st, 2023
From Zero to Hero: How Rasa Transformed a Financial Institution
Rasa
How a large financial services brand went from being on the brink of failure to developing a successful AI assistant that its customers (and business stakeholders) love.
January 10th, 2023
It's Not a Bot, It's Your Brand: Conversational AI Evolves to Transform How Brands Interact with People
Alex Weidauer
AI Assistants need to evolve to adapt to each individual customer, delivering instant, unique, and omnichannel experiences. We call this Adaptive Brand Experiences. It is a new paradigm in customer experience and engagement, and changes the game for your brand and your customers with elevated customer satisfaction, improved brand loyalty and high return on investment.
December 15th, 2022
Revisiting the Rasa Learning Center - II
Sonam Pankaj
Rasa Learning center highlights on conversatinal AI design.
November 17th, 2022
Conversation-Driven Development: 2022 update
Alan Nichol
The core premise of CDD is to ***listen to your users and use those insights to improve your AI assistant.***
October 13th, 2022
Rasa Learning Center I - Best of Deployments
Sonam Pankaj
Welcome to the first blog of many Rasa Learning center Series focused on how to deploy you Rasa Assistant into the real world!
September 28th, 2022
How to Connect Your AI Assistant with Google Calendar
Sonam Pankaj
This blog is a walk through on building a AI Assistant experience and connecting it with google calendar.