Conversational AI
For updates regarding how we utilize, improve upon, and explore conversational AI technologies, check out this category for related blog posts!
September 19th, 2024
Guide to Objective and Valid Evaluation of Chatbot Implementations
Alan Nichol
Hugo Bowne-Anderson
Daksh Varshneya
Learn how to use clear evaluation metrics to gauge the success of a conversational AI tool, notably in areas like scalability, latency, and solution rate.
September 6th, 2024
How to Use Generative AI for Enterprise Customer Service
Kara Hartnett
Find out what generative AI offers for enterprise customer service practices. Understand its impact on innovation and efficiency.
September 4th, 2024
Enterprise-Ready AI to Boost Customer Engagement
Dr. Marlene Wolfgruber
With the potential of LLMs for enterprise conversational applications, one challenge remains: how can AI-powered assistants deliver real value reliably?
September 3rd, 2024
How Does Voice-Based Conversational AI Work?
Kara Hartnett
Learn what voice-based conversational AI is and how it enables natural, voice-driven interactions to improve customer experiences across industries.
August 29th, 2024
Top 10 LangChain Alternatives for Your Business
Kara Hartnett
Find the best LangChain alternatives for your business by looking at benefits, features, and more. Choose the AI platform that fits your needs and budget.
August 15th, 2024
7 Financial Services Chatbots to Try: Features, Pricing, and More
Kara Hartnett
Learn how to use chatbots in financial services with 7 top solutions to improve customer engagement, automate tasks, and ensure compliance.
August 8th, 2024
Cut AI Assistant Costs by 77.8% with Business Logic-Enhanced LLMs
Hugo Bowne-Anderson
Alan Nichol
Daksh Varshneya
Many are struggling to choose the right AI assistant approach. We compared CALM vs LangChain / LangGraph on key metrics. Check out the results in the blog.
August 1st, 2024
6 Yellow.ai Alternatives to Consider
Kara Hartnett
Compare top Yellow.ai alternatives and choose the platform that aligns with your goals. Find the perfect AI platform for your organization.
June 27th, 2024
Harnessing the Power of LLMs in Conversational AI: Rasa's Journey
Rasa
Discover the evolution of conversational AI with Rasa’s Alan Nichol, focusing on LLMs, CALM approach, and in-context learning from the Vanishing Gradients podcast.
June 20th, 2024
How Banks Transform Customer Service with Conversational AI
Kara Hartnett
Explore how conversational AI transforms banking with enhanced service, efficiency, and compliance. Learn about Rasa's role in this revolution.
June 5th, 2024
Leveraging Conversational AI in Grocery Retail
Kara Hartnett
Explore how Rasa's conversational AI transforms grocery retail by enhancing customer interactions and operational efficiency.
May 1st, 2024
Lower Call Center Costs with Advanced Conversational AI
Kara Hartnett
Transform your call center with conversational AI. Learn strategies to cut costs and improve customer service with meaningful interactions from the beginning.
April 24th, 2024
RAG + CALM: From Chatty Deflection to Automation - Recap
Kara Hartnett
Discover how combining RAG with Rasa's CALM can transform chatbots from simple Q&A to complex, autonomous problem-solvers that enhance user interactions.
April 18th, 2024
Behind the Release Notes: Rasa Platform Spring Release 2024
Lauren Goerz
Rasa Pro 3.8 and Rasa Studio 1.1 and 1.2 introduces features that help you scale your Rasa assistants and provide a collaborative workflow to track, analyze, and improve the user journey.
April 18th, 2024
Exploring Rasa's New Video Tutorial Series on CALM
Kara Hartnett
If you're new to conversational AI or have used Rasa in the past, this video series will enhance your skills in building enterprise-grade AI assistants.