Conversational AI
For updates regarding how we utilize, improve upon, and explore conversational AI technologies, check out this category for related blog posts!
February 29th, 2024
Elevate Chatbot Conversations with the Contextual Rephraser
Kara Hartnett
Discover how Rasa's Contextual Response Rephraser elevates chatbot conversations, making them more dynamic, engaging, and natural.
February 22nd, 2024
Webinar Replay: Level 4 Conversational AI: Customer Experiences
Kara Hartnett
Stay ahead in the rapidly changing field of AI communication. Watch the webinar replay today and be part of this transformative experience.
February 9th, 2024
Navigating CALM's Benefits: Insights from Vinoo Ganesh
Dr. Marlene Wolfgruber
Gain technical insights into CALM from Vinoo Ganesh, an experienced software engineer and technology leader.
February 8th, 2024
Why Do Retailers Need Conversational AI?
Kara Hartnett
Explore how conversational AI transforms customer experiences and revolutionizes retail operations with 24/7 support, personalized service, and seamless transactions.
January 3rd, 2024
Unlock Business Value with Conversational AI and LLMs
Soufiane Houri
Explore Rasa’s Chief Product Officer insights on CALM’s unique conversational AI business benefits in this insightful post.
October 31st, 2023
CALM: Rasa's Answer to AI Hallucinations
Kara Hartnett
Explore the world of AI hallucinations and see how Rasa's CALM technology ensures your customer interactions are always clear, on track, and reliable.
October 23rd, 2023
Put Next-Gen AI Assistants in Production Today with CALM
Alan Nichol
At Rasa, we constantly innovate to challenge the status quo of conversational AI. With that goal, we’re proud to introduce a new, LLM-native paradigm for building reliable conversational AI: CALM (Conversational AI with Language Models).
October 16th, 2023
Event Recap: Rasa at the 7th International Chatbot Summit
Kara Hartnett
The Chatbot Summit in London was filled with insights and opportunities. We introduced innovations, had interesting discussions, and made new connections.
July 19th, 2023
LLM Security in the Enterprise
Lauren Goerz
Following our webinar on LLM Security in the enterprise, here is a list of key actions enterprise teams can take now to set themselves up for success.
May 12th, 2023
Achieve Better Business Results by Tuning Your Rasa Assistant
Kazeem Omisore
If you’ve ever built a conversational AI assistant, I’m sure not many would disagree when we say it’s hard. Surprisingly that hard part is often not what you might expect; read about what we've learned from talking with many Rasa customers and users over the years.
April 5th, 2023
Understanding Business Impact with Conversational Data Pipeline
Alana Williams
Greg Stephens
You’ve created your assistant, you’ve set up intents, launched it to production and your customers are interacting with it. How do you determine whether or not it’s a success?
March 20th, 2023
Designing Conversational AI for the Enterprise: Designing for Context over Content
Andrea Kelemen
In the following article we will demonstrate the paradigm shift between designing representations (through early GUIs) and designing bounded contexts (through chatbots) – with a special focus on enterprise conversational AI.
February 24th, 2023
Breaking Free from Intents: A New Dialogue Model
Alan Nichol
We created a new intentless dialogue model, powered by LLMs, that goes beyond the limitations of intent-based chat and voice-bots. Learn more about it in this post.
January 31st, 2023
From Zero to Hero: How Rasa Transformed a Financial Institution
Rasa
How a large financial services brand went from being on the brink of failure to developing a successful AI assistant that its customers (and business stakeholders) love.
January 10th, 2023
It's Not a Bot, It's Your Brand: Conversational AI Evolves to Transform How Brands Interact with People
Alex Weidauer
AI Assistants need to evolve to adapt to each individual customer, delivering instant, unique, and omnichannel experiences. We call this Adaptive Brand Experiences. It is a new paradigm in customer experience and engagement, and changes the game for your brand and your customers with elevated customer satisfaction, improved brand loyalty and high return on investment.