The Rasa Blog
Welcome to the new home of the Rasa Blog!
February 10th, 2025
Chatbot vs Conversational AI: What You Need to Know
Kara Hartnett
Learn the difference between chatbots and conversational AI, and discover which technology is right for your business needs.
February 4th, 2025
Rasa and Cartesia Partner on Voice AI for Enterprise
Kara Hartnett
Rasa and Cartesia announce a strategic partnership to advance real-time conversational AI using state space models.
February 3rd, 2025
Self-improving CALM prompts Using DeepSeek R1
Alan Nichol
Daksh Varshneya
Discover how DeepSeek R1 helped diagnose and refine AI prompts, improving GPT-4o’s performance and revealing a path to more reliable conversational AI.
January 29th, 2025
Why Rasa is Your Ideal Path Forward from Nuance
Souvik Ghosh
With Nuance retiring its on-premise solutions, Rasa offers a secure, flexible alternative with seamless migration and enterprise-grade security.
January 29th, 2025
Building a Voice Bot with Rasa and Cartesia
Souvik Ghosh
Learn to build a production-ready voice bot using Rasa, Deepgram for STT, and Cartesia for TTS in this hands-on tutorial.
January 24th, 2025
8 Chatbot Flow Examples for Optimizing Conversations
Kara Hartnett
Discover how chatbot flows can optimize customer service with 8 practical examples, and explore best practices for improving chatbot conversations.
January 22nd, 2025
Smaller LLMs, Smarter Costs: Context Rephrasing
Justina Petraitytė
Alan Nichol
Cut costs and improve conversations using open-source small LLMs for contextual rephrasing and natural-sounding AI assistants.
December 31st, 2024
What Are Conversational Experiences? An Introductory Guide
Kara Hartnett
Find out how conversational experiences are shaping the future of customer service with intuitive, dialogue-based interactions.
December 20th, 2024
A Complete Guide to Enterprise Customer Service Chatbot Platforms
Kara Hartnett
Learn what you should know about enterprise customer service chatbot platforms that improve customer experience and efficiency.
December 20th, 2024
What Is Conversational IVR Software, and How Does It Work?
Kara Hartnett
Learn how conversational IVR software can streamline customer interactions and improve satisfaction with automated, voice-based solutions.
December 20th, 2024
Level Up Your Conversational AI Skills: A Holiday Learning Journey with Rasa Pro
Alan Nichol
Hugo Bowne-Anderson
Justina Petraitytė
Boost your AI skills this season with Rasa Pro. Follow a curated path covering CALM, LLM tuning, evaluation, and voice assistant tools.
December 18th, 2024
Behind the Release Notes: Winter 2024 Release
Lauren Goerz
Check out the new features in the Rasa Platform designed to boost team collaboration and enhance your AI assistant customization.
December 11th, 2024
10 IBM Watsonx Assistant Competitors to Consider
Kara Hartnett
Discover the top IBM Watsonx alternatives. Compare features and pricing to choose the right AI solution for your organization's needs.
December 3rd, 2024
How to Spot “Prompt and Pray” in Disguise
Alan Nichol
Discover the limits of prompt chaining and RAG in AI. Learn how to avoid 'prompt and pray' and build conversational AI that really works.
November 29th, 2024
How Are AI Chatbots Used for Banking Services?
Kara Hartnett
Understand the role of AI chatbots in banking and how they assist with customer service, security, and daily transactions for better experiences.