The Rasa Blog
Welcome to the new home of the Rasa Blog!
January 10th, 2023
It's Not a Bot, It's Your Brand: Conversational AI Evolves to Transform How Brands Interact with People
AI Assistants need to evolve to adapt to each individual customer, delivering instant, unique, and omnichannel experiences. We call this Adaptive Brand Experiences. It is a new paradigm in customer experience and engagement, and changes the game for your brand and your customers with elevated customer satisfaction, improved brand loyalty and high return on investment.
December 28th, 2022
Rasa Wrap: Product Recap 2022
Here at Rasa, our mission is to empower the world’s largest brands to interpret people’s needs with open and extensible conversational AI. This past year we have demonstrated our commitment to our mission by focusing our efforts to help our customers scale their enterprise conversational AI products. Here are some of our key product milestones from 2022.
December 16th, 2022
Conversation-Driven Development: Iterating Against KPIs
Our aim is to tap into that stream of insight and create a flywheel: a virtuous circle where AI gets better an interpreting people’s needs, we learn more about our users, and our AI helps more more people do more things.
December 15th, 2022
Revisiting the Rasa Learning Center - II
Rasa Learning center highlights on conversatinal AI design.
December 12th, 2022
Applying Generative Models in Conversational AI
Unleashing a large language model (LLM) on your customers, generating answers to their support requests while representing your brand, is a spectacularly bad idea.
December 2nd, 2022
Conversation-Driven Development: Zero to One
Practicing CDD from day 1 is an essential if you want to avoid a disappointing initial launch. There are many techniques and strategies for getting feedback on early prototypes of your chatbot that don’t involve putting something in production. You de-risk by getting out of your bubble.
November 17th, 2022
Conversation-Driven Development: 2022 update
The core premise of CDD is to ***listen to your users and use those insights to improve your AI assistant.***
November 16th, 2022
Rasa Developer Survey Summary
We would like to share a summary from the recent developer survey we carried out. We are thankful to the 148 developers from 49 countries that participated. The main goal of this survey was to gain insights so we can better serve the Rasa community with new content and research.
October 24th, 2022
Introducing the Rasa Platform and Rasa Pro
The Rasa Platform is made up of two product lines. Rasa Pro, our conversational AI infrastructure suite powered by Open Source, as well as Rasa X/Enterprise, our user interface. Together, these products form one platform for the automation of conversational customer experience.
October 13th, 2022
Rasa Learning Center I - Best of Deployments
Welcome to the first blog of many Rasa Learning center Series focused on how to deploy you Rasa Assistant into the real world!
September 28th, 2022
How to Connect Your AI Assistant with Google Calendar
This blog is a walk through on building a AI Assistant experience and connecting it with google calendar.
September 14th, 2022
Benchmarking Language Models
Is AI all about beating numbers to be at the top of leaderboard? Let's reimagine benchmarks, with Dynamic Benchmarking. It hosts tasks dynamically to collect data against state-of-the-art models in the loop, over multiple rounds.
September 7th, 2022
Hi, I'm your new Developer Advocate!
We are excited to introduce Sonam, the new Developer Advocate at Rasa! Aside from her great work in the areas of NLP and fairness in AI, she loves to play chess, paint, and listen to music. She is looking forward to enabling and nurturing local communities of Rasa to their full potential all over the globe.
August 31st, 2022
Designing Conversational AI for the Enterprise: Personalizing the User Experience with Contextual User Profiles
As brands increasingly say goodbye to FAQ and rules-based chatbots in favor of conversational digital assistants capable of engaging with customers in a human-like manner, it’s time to embrace personalization as part of your digital assistant strategy.
August 25th, 2022
The Rasa Developer Survey 2022 is now open!
We are continuing our efforts to understand our community better and are very excited to share the Rasa Developer Survey 2022 with you! It's a short survey which will take you about 5 minutes to complete.