The Rasa Blog
Welcome to the new home of the Rasa Blog!
April 26th, 2023
Rasa Learning Center IV: Biases in Embeddings
Sonam Pankaj
In this tutorial series of Rasa Learning Center, you will learn how to measure bias and the mitigation techniques.
April 10th, 2023
The Humans Behind the AI: Ivana Millasseau
Rasa
Today we’re talking with Ivana, Senior People Operations Specialist at Rasa. We’ll learn Ivana’s story and explore the day-to-day projects and technologies they’re passionate about.
April 5th, 2023
Understanding Business Impact with Conversational Data Pipeline
Alana Williams
Greg Stephens
You’ve created your assistant, you’ve set up intents, launched it to production and your customers are interacting with it. How do you determine whether or not it’s a success?
March 30th, 2023
Behind the Release Notes: Rasa Pro 3.5
Lauren Goerz
Rasa Pro 3.5 is now available, and we're thrilled to introduce two new features that will take your testing and security processes to the next level. Read more about End-to-End Testing and Secrets Management in this post.
March 20th, 2023
Designing Conversational AI for the Enterprise: Designing for Context over Content
Andrea Kelemen
In the following article we will demonstrate the paradigm shift between designing representations (through early GUIs) and designing bounded contexts (through chatbots) – with a special focus on enterprise conversational AI.
March 16th, 2023
Answering Questions About Structured Data with Rasa and ChatGPT
Alan Nichol
Learn how to use ChatGPT in a custom action to answer questions about structured data and ways to leverage the power of LLMs inside a bot that can interact with databases and APIs to provide more natural conversations.
March 3rd, 2023
The Humans Behind the AI: Souvik Ghosh
Rasa
Today we’re talking with Souvik Ghosh, a Resident Artificial Intelligence (AI) Engineer at Rasa. We’ll learn Souvik’s story and explore the day-to-day projects and technologies they’re passionate about.
February 24th, 2023
Breaking Free from Intents: A New Dialogue Model
Alan Nichol
We created a new intentless dialogue model, powered by LLMs, that goes beyond the limitations of intent-based chat and voice-bots. Learn more about it in this post.
February 1st, 2023
The Humans Behind the AI: Andrea Kelemen
Rasa
Today we’re talking with Andrea Kelemen, a Senior UX Researcher at Rasa. We’ll learn Andrea’s story and explore the day-to-day projects and technologies they’re passionate about.
January 31st, 2023
From Zero to Hero: How Rasa Transformed a Financial Institution
Rasa
How a large financial services brand went from being on the brink of failure to developing a successful AI assistant that its customers (and business stakeholders) love.
January 30th, 2023
Revisiting the Rasa Learning Center III: NLP for Developers
Sonam Pankaj
“NLP for Developers” in the Rasa Learning Center is a quick and friendly introduction to modern NLP tools and methods, such as tokenization, word embedding, and transfer learning. If you are a software developer, manager, or anyone who has not been through all the machine learning concepts for Rasa NLU, it’s the best place to get an overview.
January 20th, 2023
The Humans Behind the AI: Anne Brouillard
Rasa
Today we’re talking with Anne Brouillard, a Customer Success Manager at Rasa. We’ll learn Anne’s story and explore the day-to-day projects and technologies they’re passionate about.
January 17th, 2023
Let Your Brand Speak: Introducing Voice at Rasa with Rasa Pro 3.4
Lauren Goerz
With the most recent release of Rasa Pro 3.4, we have partnered with AudioCodes (A leading vendor of Voice over IP and VoIP Data Networking Products) to introduce a new voice offering for Rasa.
January 10th, 2023
It's Not a Bot, It's Your Brand: Conversational AI Evolves to Transform How Brands Interact with People
Alex Weidauer
AI Assistants need to evolve to adapt to each individual customer, delivering instant, unique, and omnichannel experiences. We call this Adaptive Brand Experiences. It is a new paradigm in customer experience and engagement, and changes the game for your brand and your customers with elevated customer satisfaction, improved brand loyalty and high return on investment.
December 28th, 2022
Rasa Wrap: Product Recap 2022
Lauren Goerz
Here at Rasa, our mission is to empower the world’s largest brands to interpret people’s needs with open and extensible conversational AI. This past year we have demonstrated our commitment to our mission by focusing our efforts to help our customers scale their enterprise conversational AI products. Here are some of our key product milestones from 2022.