Join us in-person, digital, hybrid, or our online events, to connect, learn, and lead.

In this panel, we're going behind the conversation to meet real builders making AI worth talking to: the developers, conversational designers, and AI product leaders turning digital and voice prototypes into production-grade AI products. Moderated by Alan Nichol, our panelists will dig into what it really takes to build conversational AI: how to structure an AI product team, how to move fast without cutting corners on security, and how to get the right architectural foundations in place fast so builders can focus efforts on driving value.
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Working in small groups, you’ll build a customer-service voice AI agent in Rasa, connect it to a simulated business system, and test what happens when the conversation or the integration goes wrong. Then you’ll introduce a change and check whether it improves the agent without breaking existing behaviour.
You’ll leave with a working sandbox example, test results, and a checklist you can use with your own team.

Working in small groups, you’ll build a customer-service voice AI agent in Rasa, connect it to a simulated business system, and test what happens when the conversation or the integration goes wrong. Then you’ll introduce a change and check whether it improves the agent without breaking existing behaviour.
You’ll leave with a working sandbox example, test results, and a checklist you can use with your own team.
Available on Demand