The Rasa Blog
Welcome to the new home of the Rasa Blog!
December 20th, 2024
A Complete Guide to Enterprise Customer Service Chatbot Platforms
Kara Hartnett
Learn what you should know about enterprise customer service chatbot platforms that improve customer experience and efficiency.
December 20th, 2024
What Is Conversational IVR Software, and How Does It Work?
Kara Hartnett
Learn how conversational IVR software can streamline customer interactions and improve satisfaction with automated, voice-based solutions.
December 20th, 2024
Level Up Your Conversational AI Skills: A Holiday Learning Journey with Rasa Pro
Alan Nichol
Hugo Bowne-Anderson
Justina Petraitytė
Level up your conversational AI skills this holiday season with Rasa Pro! Explore a curated learning journey covering CALM, LLM optimization, evaluation techniques, and voice assistant integration.
December 18th, 2024
Behind the Release Notes: Winter 2024 Release
Lauren Goerz
Check out the new features in the Rasa Platform designed to boost team collaboration and enhance your AI assistant customization.
December 11th, 2024
10 IBM Watsonx Assistant Competitors to Consider
Kara Hartnett
Discover the top IBM Watsonx alternatives. Compare features and pricing to choose the right AI solution for your organization's needs.
December 3rd, 2024
How to Spot “Prompt and Pray” in Disguise.
Alan Nichol
Spot the signs of 'prompt and pray' in conversational AI. Find out why methods like RAG and prompt chaining fall short and what it takes to build AI that actually works.
November 11th, 2024
8 of the Best Alternatives to Cognigy
Kara Hartnett
Check out the best Cognigy alternatives. Find a solution that aligns with your business goals and drives better outcomes with our detailed comparison.
October 11th, 2024
How to Choose the Best Enterprise Chatbot Platform
Kara Hartnett
Not all enterprise chatbot platforms are equal. Discover what to look for in an enterprise chatbot platform to make an informed decision for your business.
October 4th, 2024
What Are the Top 8 Kore.ai Alternatives for Conversational AI?
Kara Hartnett
Ready to explore leading Kore.ai alternatives? Evaluate different AI platforms to find the one that best matches your organization's specific needs.
October 1st, 2024
Reliable Agentic Bots with Llama 8B
Alan Nichol
Hugo Bowne-Anderson
Daksh Varshneya
Discover how reliable agentic bots with Llama 8B offer faster, cost-efficient, and scalable solutions for conversational AI.
September 27th, 2024
Why Should Your Business Use Natural Language IVR?
Kara Hartnett
Explore how natural language IVR technology provides intuitive, conversation-based customer interactions that reduce wait times.
September 24th, 2024
Behind the Release Notes: Fall 2024 Release
Lauren Goerz
Take a deeper look into the newest capabilities and enhancements available with the Rasa Platform in Fall 2024.
September 19th, 2024
Guide to Objective and Valid Evaluation of Chatbot Implementations
Alan Nichol
Hugo Bowne-Anderson
Daksh Varshneya
Learn how to use clear evaluation metrics to gauge the success of a conversational AI tool, notably in areas like scalability, latency, and solution rate.
September 12th, 2024
Top 8 Dialogflow Alternatives for Your Business
Kara Hartnett
Looking for a Dialogflow alternative? Learn about the top 8 options and select the best fit for your enterprise needs here.
September 6th, 2024
How to Use Generative AI for Enterprise Customer Service
Kara Hartnett
Find out what generative AI offers for enterprise customer service practices. Understand its impact on innovation and efficiency.