Smart enough to improvise. Structured enough to trust.

Smart enough to improvise. 

Structured enough to trust.

Rasa extends LLMs with structured flows, deterministic logic, and built-in recovery patterns, so your agent stays on track, even when your users don’t.

Top enterprises trust Rasa

Stay in control—no matter how complex the conversation gets

Rasa Platform

Stay in control—no matter how 

complex the conversation gets

Rasa gives your team complete control over how agents behave, so conversations stay predictable at scale.

Version and test your logic with deterministic flows that are fully inspectable and easy to debug.
Control when and how LLMs are used to reduce hallucinations and improve reliability.
Handle detours and resolve issues faster with built-in tools for re-asking, clarification, and topic recovery.

Your workflows are unique. Your agents should be too.

Rasa Platform

Your workflows are unique.

Your agents should be too.

From support automation to internal tools and lead qualification, Rasa is flexible enough to fit your workflows and powerful enough to scale them.

Connect to your stack and coordinate logic across tools, APIs, and real-world constraints with precision.

Shape every layer of your agent to reflect your logic with hooks, overrides, and full control. No opinionated black box here.

Deploy on your terms—in your cloud, on-prem, or fully managed—with full control over data, infra, and compliance.

Scale with confidence. Build with CALM.

calm

Scale with confidence. 

Build with CALM.

Most platforms rely on black-box logic or brittle rule-based workflows. Rasa gives your team complete control over how agents behave, so conversations stay predictable at scale.

👋 Hi! I'm Riley, your claims assistant. I handle all types of device insurance claims. I can guide you through filing a new claim. Which device or item would you like to file for?
My iPhone 14.
Got it. According to your Standard Device Protection policy, accidental damage like drops or cracks is fully covered. To get started, I'll need a few details:
  • The date the damage happened
  • A description of what occurred
  • Any photos or supporting documents
Yesterday, I was holding my iPhone 14 and it slipped from my hand, landing screenside on the corner of a wooden table. The screen cracked immediately. Here's a photo.
✅ Documents received.
Everything looks good. Your claim is ready to submit. Shall I go ahead?
Yes please.
✅ Claim #INS789 has been submitted. You'll receive a confirmation email shortly.
I can also monitor the claim status and update you automatically if it's processed or if any additional information is needed. Would you like me to do that?
Yes
Monitoring is now active. You'll receive real-time updates until your claim is fully processed.

Stay in control—no matter how complex the conversation gets

features

Everything you need to 

ship reliable AI agents

Flow-based conversation design
Reusable logic for structured, predictable interaction
Built-in conversation repair
Recovery tools that handle topic shifts, clarifications, and user backtracking
Centralized content management
Templated responses you can personalize without hardcoding
Low-code Studio
Rasa Studio lets teams build, test, and optimize without engineering bottlenecks
Prebuilt starter packs
Example Flows, responses, and integrations to help you start from more than a blank file
Multi-LLM routing
Distribute tasks to models to reduce latency and balance costs
Conversation Analytics Pipeline
Track flow performance, drop-off points, and success rates across channels
Voice support out of the box
Deploy voice assistants with turn-taking, repetition, and timeout behaviors built in

Building with high trust agents drives results

impact
Building with high trust 
agents drives results

See how enterprise teams ship faster, automate more, and keep full control with Rasa.

50%
Cost reduction in operational expenses
59%
Goal completion rate per conversation
4.4
Star customer satisfaction consistently maintained

See what our customers are saying

customers

See what our 

customers are saying

Enterprise teams use Rasa to build and deploy high-trust AI agents that perform in production.

With Rasa, we at ERGO are completely rethinking how we build customer support experiences. It’s about developing faster and cheaper, and at scale. Rasa helps us to realize these goals.

Gregor Wiest
Head of Innovation, ERGO Group AG

Since the chatbot based on Rasa CALM can process around 50% of service desk inquiries independently, we reduced the need for human agents by approximately 30%. Thanks to the excellent backend integration capabilities of the Rasa solution, we quickly implemented the chatbot’s self-service features.

Roland Csibi
Service Hub Owner – User Support Service Hub

Our goal was to align cutting-edge AI technology with customer needs to provide seamless and innovative experiences. Partnering with Rasa allowed us to rethink how conversational AI could transform support.

Daniel Schupmann
Head of CAI/ GenAI @B2C and Digital Care Platforms/ Experience

We needed a solution that could scale with our ambitions. Rasa solves some hard problems related to conversational AI that enable us to move faster.

James Bradley
Senior Director of Data Science & Machine Learning

AI that adapts to your business, not the other way around

Build your next AI 

agent with Rasa

Power every conversation with enterprise-grade tools that keep your teams in control.