Rasa Platform
Rasa gives AI product teams what it takes to build agents like the best, without building everything from scratch or entrusting it to a managed black box.
Everything you need to build, test, deploy, and run AI agents
Your engineers get the depth they want while the rest of your team ships alongside them, and every agent is governable enough to stand behind. And because the agents, logic, and data stay yours, every agent your team builds gives the next one a head start.
Build
Design assistants in code or in the visual builder.
Dialogue understanding and management, built on Rasa’s frameworks
No-code AI assistant flow builder
Language-agnostic natural language understanding
Enterprise search
Contextual response rephraser
Custom actions server (Rasa SDK)
Content and response management system
Language- and channel-specific answers
Open prompt editing
Save changes directly in the UI
Test and optimize
Try, measure, and improve before and after launch.
End-to-end testing
Try-your-assistant testing panel
Conversation view to analyze conversations
Observe and roll back changes
LLM fine-tuning recipe
Multi-LLM management
Deploy and scale
Deploy on Kubernetes and scale to enterprise volume.
Channel connectors (REST and WebSocket)
Kubernetes deployment support through Helm
Multi-node concurrency (Redis)
Conversational data pipeline (Kafka)
Observability (OpenTelemetry)
Secure and govern
Enterprise controls, included from day one.
Single Sign-On (SSO)
Role-based access control (RBAC)
PII data management
Secrets management powered by Vault
Dependency vulnerability protection
IVR Connector to AudioCodes VoiceAI Connect is available as an additional purchase.
Basic Support
Web-based support through our online portal
Break & fix
Best effort response times during normal business hours
Premium Support
Everything in Basic Support, plus:
Enhanced response times 24/7/365
Access to a Customer Success Manager & Customer Success Engineer
Success planning
Best practice guidance & recommendations
Business reviews
If your profile doesn't fit with one of the 2 subscription categories above, please contact us and we will find a way to best support you.