Better customer support leads to stronger patient care
Better customer support leads
to stronger patient care
Rasa helps healthcare organizations automate complex, high-volume conversations securely and accurately. Achieve better outcomes for patients and providers.
AI agents for healthcare
Most healthcare bots stop at triage. Rasa agents help patients efficiently complete tasks like rescheduling visits, refilling meds, or getting records.
Patients don’t talk in scripts. Rasa handles multi-part requests and incomplete or poor phrasing without dropping threads, skipping steps, or causing compliance issues.
Whether through text, voice, app, or portal, Rasa keeps conversations connected so patients don’t have to start over or explain themselves twice.
Rasa works with your existing tech stack and privacy controls without replatforming, vendor lock-in, or third-party data exposure.
Audit every decision, tweak flows in real time, and meet compliance requirements without guesswork or vendor delays.
Built for better outcomes and operational efficiency
Built for better outcomes
and operational efficiency
From benefits to billing, Rasa powers healthcare experiences that scale with demand, protect patient trust, and give ops teams full visibility.
See what our customers are saying
See what our
customers are saying
Enterprise teams use Rasa to build and deploy high-trust AI agents that perform in production.
With Rasa, we at ERGO are completely rethinking how we build customer support experiences. It’s about developing faster and cheaper, and at scale. Rasa helps us to realize these goals.
Since the chatbot based on Rasa CALM can process around 50% of service desk inquiries independently, we reduced the need for human agents by approximately 30%. Thanks to the excellent backend integration capabilities of the Rasa solution, we quickly implemented the chatbot’s self-service features.
Our goal was to align cutting-edge AI technology with customer needs to provide seamless and innovative experiences. Partnering with Rasa allowed us to rethink how conversational AI could transform support.
We needed a solution that could scale with our ambitions. Rasa solves some hard problems related to conversational AI that enable us to move faster.
Resources
Automate tasks across the care journey
How Providence Health helps patients schedule, reschedule, navigate care, and get answers all within their app.
Scaling member support with AI that performs
See how a leading health insurer scaled AI across chat and voice, automating 50% of conversations, increasing deflection to 55%, and supporting over 1 million interactions annually.
AI that adapts to your business, not the other way around
Build your next AI
agent with Rasa
Power every conversation with enterprise-grade tools that keep your teams in control.
