Stay in control—no matter how complex the conversation gets

features

Deliver value in

every touchpoint

New customer onboarding

Deliver a smooth start with helpful conversations that build confidence from day one.

Feature discovery

Guide new users through services and tools that help them get up and running faster.

Loyalty program support

Help customers understand and maximize rewards without waiting for an agent.

Outage notifications & status

Proactively update customers during outages to reduce friction and frustration.

Flight status & notifications

Keep travelers in the loop with real-time updates about flights and gates.

Check-in & boarding pass

Make pre-travel steps seamless with self-serve access to check-in and documents.

Provider & facility information

Connect patients with doctors, locations, and services in just a few clicks.

Symptom triage

Support care decisions with guided flows that direct patients to the right next step.

See what our customers are saying

customers

See what our

customers are saying

Enterprise teams use Rasa to build and deploy high-trust AI agents that perform in production.

With Rasa, we at ERGO are completely rethinking how we build customer support experiences. It’s about developing faster and cheaper, and at scale. Rasa helps us to realize these goals.

Gregor Wiest

Head of Innovation, ERGO Group AG

Since the chatbot based on Rasa CALM can process around 50% of service desk inquiries independently, we reduced the need for human agents by approximately 30%. Thanks to the excellent backend integration capabilities of the Rasa solution, we quickly implemented the chatbot’s self-service features.

Roland Csibi

Service Hub Owner – User Support Service Hub

Our goal was to align cutting-edge AI technology with customer needs to provide seamless and innovative experiences. Partnering with Rasa allowed us to rethink how conversational AI could transform support.

Daniel Schupmann

Head of CAI/ GenAI @B2C and Digital Care Platforms/ Experience