Customer Stories
We help the world's leading companies create the best AI assistants. Here are a few stories from customers who run Rasa in production.
Top enterprises trust Rasa
We help the world's leading companies create the best AI assistants. Here are a few stories from customers who run Rasa in production.
SOFTWARE
How JetBrains replaced 100+ fragmented support forms with a single Rasa-powered AI agent and achieved 75–80% CSAT across a customer base of millions.
TELECOM
Deutsche Telekom Reduces Agent Workloads by 30% with Rasa CALM.
FINANCIAL SERVICES
Deflecting 30% of routine customer service contacts. N26 uses Rasa to handle complex back-and-forth conversations.
INSURANCE
Groupe IMA Cuts Call Volumes and Speeds Response for 30 Million Drivers with Rasa Architecture.
HEALTHCARE
Rasa CALM Helps Providence Health Achieve a 59% goal completion rate per conversation.
FINANCIAL SERVICES
How a Leading Financial Services Company Transforms Customer Service with AI.
TELECOM
Allowing customers to save time and skip the line with a guided, personalized experience.
HEALTHCARE
Helvetia’s natural language chatbot achieved a conversion rate of over 30%.
FINANCIAL SERVICES
Mobilizing a Nationwide Emergency Response to COVID-19. In the face of a pandemic, PicPay rises to the challenge of distributing aid to families across Brazil, using Rasa.
FINANCIAL SERVICES
Attracting millennial customers with an automated personal finance assistant. Raiffeisen built an AI assistant to automatically handle millennials’ most common questions.
INSURANCE
Leading the Way Towards an Autonomous Organization. Lemonade uses Rasa to automate internal processes with their bot, Cooper.
HEALTHCARE
Incorporating HIPAA-compliant natural language understanding for better women’s health. In just a few days, Tia was able to build, train and deploy their own on-prem, HIPAA-compliant natural language understanding.
TRAVEL
Simplifying the trip planning experience for millennials, with an AI-powered travel assistant. Eddy Travels tuned their NLU accuracy to 96%, providing an improved chatting experience.
