Smarter claims. Faster service.
Smarter claims.
Faster service.
Rasa helps insurers automate with precision and transparency across every policy and claim interaction.
AI agents for insurance
From first notice of loss to status updates, Rasa agents capture details, verify identity, and guide customers through every step.
Address changes, coverage updates, and endorsements are all handled by deterministic flows that you can version, inspect, and audit. Every update is deliberate and traceable.
One logic layer keeps context intact across chat, voice, and portals, so conversations never have to start over.
Authentication, fraud checks, and payment flows are executed in transparent steps. You know exactly what the agent did and why, which is critical for audits and compliance reviews.
As inquiry volumes spike and regulations evolve, Rasa agents deliver predictable performance, lower latency, and stable costs at enterprise scale.
Built for high-value, high-stakes conversations
Built for claims, coverage,
and customer confidence
From policy updates to claims resolution, Rasa powers the most important conversations in insurance, where accuracy, empathy, and efficiency are required.
See what our customers are saying
See what our
customers are saying
Enterprise teams use Rasa to build and deploy high-trust AI agents that perform in production.
With Rasa, we at ERGO are completely rethinking how we build customer support experiences. It’s about developing faster and cheaper, and at scale. Rasa helps us to realize these goals.
Since the chatbot based on Rasa CALM can process around 50% of service desk inquiries independently, we reduced the need for human agents by approximately 30%. Thanks to the excellent backend integration capabilities of the Rasa solution, we quickly implemented the chatbot’s self-service features.
Our goal was to align cutting-edge AI technology with customer needs to provide seamless and innovative experiences. Partnering with Rasa allowed us to rethink how conversational AI could transform support.
We needed a solution that could scale with our ambitions. Rasa solves some hard problems related to conversational AI that enable us to move faster.
Resources
nib Group
Improving Member Experience with Customizable Conversational AI. nib Group saw a 29% increase in self-service adoption amid a dramatic rise in contacts due to Covid-19.
Groupe IMA
Groupe IMA Cuts Call Volumes and Speeds Response for 30 Million Drivers with Rasa Architecture.
AI that adapts to your business, not the other way around
Build your next AI
agent with Rasa
Power every conversation with enterprise-grade tools that keep your teams in control.
