Rasa Events

We're excited to share how Rasa helps balance the four key areas for a voice assistant: cost per conversation, accuracy, latency, and output. Swisscom, the world’s strongest Telco brand, will demonstrate their successful implementation and scaling with Rasa-based conversational AI platforms in enterprise environments. This session will offer real-world insights from their journey with Rasa, covering technical architecture, business outcomes, and strategic decisions.

Rasa is a Gold Partner at this year's Customer Engagement Summit. The 2025 Summit explores the theme: "We're on the brink of a seismic shift that's redefining how organisations connect with their customers." As technology advances and customer expectations evolve, the Summit will showcase how leading organisations are driving innovation while keeping the human touch at the heart of every interaction.

As enterprises scale their assistants, they often face a tough reality: many critical capabilities live in third-party agents or legacy systems that can’t be refactored into one monolithic assistant. This is where Agent-to-Agent (A2A) comes in. You’ll see real examples from our “Ace” demo assistant that blends native flows, MCP-powered tools, and A2A-integrated services into a single seamless conversation.

Rasa is a Partner at this year's Service Summit. The Service Summit is the leading trade fair and conference for digitalization and innovation in customer service, focusing on highly relevant industry topics such as Customer Service Excellence, emotional intelligence, machine learning, automation and Robotic Process Automation (RPA).