Rasa Events | Join Us at Industry Conferences & Community Meetups

Upcoming Events

Dates 19th & 20th November 2025 in Hamburg with logos for Service Summit and Sales Summit in cooperation.

Industry Event

Service Summit, Hamburg

November 19, 2025

Autodesk Reduces Customer Support Costs Through CALM

Rasa is a Partner at this year's Service Summit.

The Service Summit is the leading trade fair and conference for digitalization and innovation in customer service, focusing on highly relevant industry topics such as Customer Service Excellence, emotional intelligence, machine learning, automation and Robotic Process Automation (RPA).

Past Online Events

Available On-Demand

Mind the Security Gap: The tradeoffs between flexibility and safety in AI Agents

Join Rod Rivera, Rasa DevRel, and Matt Fiedler, Lakera AI Product Manager, to examine how different AI agent architectures perform under security testing and why each impacts security outcomes differently. This online event is ideal for AI architects, security professionals, and business leaders who want to understand the security implications of deploying conversational AI strategies for customer interactions.

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Rasa Orchestration Series: Context Engineering for MCP

MCP (Model Context Protocol) is quickly becoming the backbone for connecting agents, tools, and context. In this session, we’ll identify how MCP adds tangible value, how it changes the way agents communicate, and what common design patterns are emerging. We’ll also look at context engineering in practice: why context isn’t just “stuffed into a prompt,” but must be dynamically generated, shaped, and routed.

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Rasa Orchestration Series: Agents talking to agents

A2A provides a standard way to plug external agents into assistants as “black boxes” while still keeping the conversation smooth, contextual, and coherent. In this session, we’ll break down how Rasa uses A2A to let your assistant borrow skills from external specialized agents, when this approach makes sense (and when it doesn’t), and what design patterns actually work in production.

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Voice AI Unlocked: The Tech Powering Next-Gen Enterprise Support

Join Rasa Staff Resident AI Engineer Souvik Ghosh and Cartesia's CEO Karan Goel for an exclusive deep-dive into the future of enterprise Voice AI. Watch real-time demonstrations of breakthrough voice technology that's transforming customer experience in banking and telecommunications.

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Beyond Prompt-and-Pray: Building Reliable LLM-Powered Software in an Agentic World

Join Alan Nichol, Rasa Co-Founder and CTO, Lauren Goerz, Sr. Technical Marketing Engineer, and Bertisa Grezda, Customer Success Manager, to learn how leading companies are moving beyond the risky "prompt-and-pray" methodology to develop reliable, secure, and scalable AI systems.

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How Deutsche Telekom IT went from 0 to 100 Flows with Rasa CALM

Hear how Deutsche Telekom's team achieved remarkable results by leveraging Rasa's comprehensive framework through implementing sophisticated early response procedures for incident management, integrating subject matter experts into the development process, and balancing cost control with performance optimization.

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The Future of Conversational AI in 2025

Key highlights from 2024's hottest topics and top predictions for 2025 to help you strategize for the year ahead.

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CALM SUMMIT '24 All Access Pass

Get unlimited access to expert sessions, presentations, and masterclasses on conversational AI development.

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Beyond the Hype: Transforming LLMs into Cost-Effective, Reliable AI Assistants

With all the buzz around LLMs like GPT-4 and LangChain, are you struggling to turn these powerful tools into real-world solutions?

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Making Conversations Better

Conversation Design Institute & Rasa team up to talk about improving conversations with LLM-native assistants.

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RAG Alone is Not the Answer:

Go beyond chatty deflection and provide true value. Watch this webinar replay to learn how pairing CALM with RAG gives you the best of both worlds.

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Chatbot Optimization: From Zero to Hero

Learn how a large financial services brand went from being on the brink of failure to developing a successful AI assistant that its customers love.

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