Skip to content

Voice AI That Solves for Speed, Accuracy, and Scale

Rasa Voice is a real-time conversational AI platform that meets modern enterprise demands. Success is measured in latency, reliability, containment, and cost-per-call. That’s why Rasa separates conversation from execution. Each interaction follows defined logic, so responses remain fast, accurate, and scalable even as complexity grows.

Structured For Clarity And Control

Rasa Voice keeps language understanding and execution logic separate, so conversations remain natural, but outcomes remain predictable. Every decision is traceable, each step is grounded in defined flows, and automation behaves as you intend, even as user inputs vary.

Multimodal from the First Word

Unlike traditional systems that push voice through fragile ASR pipelines, Rasa processes voice and context together. It listens to the way people speak–directly and in real time. That means faster understanding, better nuance, and conversations that feel natural.

Built for Enterprise Scale

From sub-second latency to fine-tuned model orchestration, Rasa Voice is designed to meet performance benchmarks. Whether you’re optimizing for accuracy, throughput, or cost, Rasa works with your architecture, not against it, so that you can scale confidently.

Infrastructure You Control

With Rasa, your voice system runs where you need it. Choose your model (i.e., OpenAI, Anthropic, fine-tuned open source, in-house, etc.). Choose your environment (cloud, hybrid, or on-prem). You maintain full control over infrastructure, compliance, and data governance.

Built for Contact Center Outcomes

Voice is a critical channel for contact centers. Rasa Voice is designed to improve automation without introducing fragility. If you aim to reduce call volume, increase first-call resolution, or enable new self-service flows, Rasa gives you the tools to execute.

Call containment

Keep more interactions self-serve with logic-aligned automation

First-call resolution

Respond faster with real-time turn-taking and structured execution

Agent handoff

Preserve full context and reduce transition friction

Stack integration

Connect directly to Genesys, Twilio, CRMs, or internal APIs

Deployment control

Cloud, hybrid, or on-prem—Rasa adapts to your compliance needs

What Rasa Voice Delivers Out of the Box

Real-time voice streaming for fast, natural conversations
Multilingual understanding with accent-aware tuning
SSML-style markup for tone, pauses, and emphasis
Built-in handling for silence, barge-in, retries, and fallback
Compatible with top STT and TTS providers–or use your own
LLMs fine-tuned for your use case and performance needs
Seamless connectors for Twilio, Genesys Cloud, AudioCodes, SIP, and more
Transparent logic and debug tools for QA and system monitoring

The Future of Voice AI is Structured

Start building voice AI you can actually trust.