The Rasa Blog
Welcome to the new home of the Rasa Blog!
September 17th, 2020
How to Build a “Human” Handoff Feature with Rasa
Melinda Loubser
No matter how well a conversational assistant is designed, sometimes the best action is to hand the user off to a human agent. We explore how to do human handoff, using the Rasa starter packs.
September 17th, 2020
Writing a Technical Tutorial to Support the Open Source Community
Emma Jade Wightman
You have an awesome project, but nobody knows how to use it. The chance of someone using your code goes up greatly with good documentation and tutorials.
September 16th, 2020
Introducing the BreakoutBot Diaries
Vincent Warmerdam
We are happy to announce a new YouTube series on building BreakoutBot. It's a digital assistant that also functions as a game. The goal of the series is to document how we're making a text-based adventure game using Rasa.
September 11th, 2020
The Humans Behind the Bots: Samantha Gardner
Rasa
At Rasa, our team is building the standard infrastructure for conversational AI. Today we're talking with Samantha Gardner, Customer Success Management Lead at Rasa.
September 10th, 2020
Learning the Ropes at Rasa: Building a Slack Bot
Maxime Verger
Lessons learned building a Slack bot, as a new Rasa Engineering Manager.
September 4th, 2020
Custom Gensim Embeddings in Rasa
Vincent Warmerdam
Training your own word embeddings can be a hassle, and we typically advise against it. It can require a lot of computing power, time, and a…
September 3rd, 2020
The CDD Playbook: Strategies for Conversation-Driven Development
Karen White
Learn concrete, actionable steps for building AI assistants using conversation-driven development
September 2nd, 2020
Putting Conversation-Driven Development to the Test
Alan Nichol
What we learned testing two assistants side by side: one developed using conversation-driven development, the other attempting to break as many CDD “rules” as we could.
August 24th, 2020
Now Available: Rasa X 0.32.0
Rasa
Rasa X 0.32.0 includes updates to make you more productive in the NLU inbox, as well as Enterprise enhancements.
August 21st, 2020
The Humans Behind the Bots: Tyler Dunn
Rasa
At Rasa, our team is building the standard infrastructure for conversational AI. Behind the scenes, the people of Rasa come together from…
August 20th, 2020
Superhero Spotlight: Bhavani Ravi
Emma Jade Wightman
In this series we will shed light on the extraordinary community work done by our Rasa Superheroes, take a deep dive into what inspired them, and find out if they have any tips or advice to share with aspiring community builders. In this edition, we get to know Bhavani Ravi!
August 14th, 2020
Recipes for Building Conversational AI Teams
Karen White
Building AI assistants requires a blend of skills: software engineering, deep knowledge of the user, writing and UX design, and data science.
August 13th, 2020
How We Make Onboarding Work as a Distributed Team
Sarah Rose
As a People Manager, it’s my responsibility to make sure all new employees have the best onboarding experience possible. To reach that goal it takes more than reading blog posts about remote onboarding or watching webinars. Just because something works for another company doesn’t mean it works for us at Rasa.
August 12th, 2020
Introducing Entity Roles and Groups
Mady Mantha
At a fundamental level, natural language understanding (NLU) does two things: it identifies the goal or meaning of the text and extracts…
August 6th, 2020
Recipes for Building Conversational AI Teams
Karen White
We’ll break down a few of the most common roles that make up conversational AI teams and consider a few example team structures to help you assemble your AI assistant dev team.