The Rasa Blog
Welcome to the new home of the Rasa Blog!
April 4th, 2025
How Does Call Center Automation Work?
Kara Hartnett
Explore the tools for call center automation that simplify operations and provide better customer experiences. Plus, find out how you can implement it.
April 2nd, 2025
Handling FAQs with Rasa and Faiss: How to implement RAG
Marina Ashurkina
A hands-on tutorial to set up an AI assistant using Rasa and Faiss vector search library to handle frequently asked questions from your knowledge base.
April 1st, 2025
New Rasa CALM Starter Pack: Telecom
Amina Derouiche
The Rasa Telecom Chatbot Starter Pack gives teams a ready-to-use solution to deploy AI assistants that reduce costs, resolve issues quicker, and keep customers happy.
April 1st, 2025
5 AI Voice Chatbot Solutions to Know
Kara Hartnett
Find out about 5 of the best AI voice chatbot options available. Plus, learn how AI voice chatbots work and how they enhance customer service and engagement.
March 27th, 2025
Top 8 Enterprise Chatbot Solutions to Consider
Kara Hartnett
Discover the top 8 enterprise chatbot solutions that can help businesses automate interactions and improve customer engagement.
March 24th, 2025
The Humans Behind the AI: Alena Kirdina
Rasa
From discovering GPT-3 to shaping Rasa Studio Alena, Senior Product Desiginer, shares insights on her work at Rasa to make AI more accessible, the power of great UX, and why octopuses might just be the ultimate innovators.
March 20th, 2025
Why Call Centers Need Natural Conversational AI
Kara Hartnett
Explore why call centers are integrating natural conversational AI to streamline processes and elevate customer experiences.
March 14th, 2025
How to Create Effective Chatbot Conversation Designs
Kara Hartnett
Discover how to design effective chatbot conversations that engage users and improve customer experience. Learn key principles and tips here.
March 7th, 2025
Why Banks Are Implementing Conversational AI in 2025
Kara Hartnett
Discover how conversational AI enhances banking with personalized experiences, efficiency, and 24/7 support.
March 4th, 2025
Compete in Rasa's 2025 Agent Building Challenge
Alan Nichol
Compete for $15,000 in prizes by building AI assistants with Rasa’s CALM framework. Show off your skills in conversational AI and create real-world solutions.
February 24th, 2025
Voicebots vs. Chatbots: Which Is Best for Business?
Kara Hartnett
Find out how voicebots and chatbots differ, and figure out which is better suited to your business needs for automation and engagement.
February 21st, 2025
Why Insurers Are Adopting Conversational AI
Kara Hartnett
Transform insurance claims, support, and policies with Rasa. See how AI boosts efficiency and satisfaction for insurers.
February 20th, 2025
What Are the Different Types of Agents in AI?
Kara Hartnett
Explore types of AI agents, how they work, and how businesses use them to automate tasks, improve decisions, and gain efficiency.
February 18th, 2025
How Does an AI Call Center Work?
Kara Hartnett
Discover how AI call centers cut wait times, enhance interactions, and improve efficiency, helping businesses optimize customer service while reducing costs.
February 12th, 2025
What to Know About Chatbot Development Tools
Kara Hartnett
Want to create a chatbot? Learn about the best chatbot tools available and how they streamline bot development.